1/20/2024 0 Comments Hilton honors kansas city airport![]() ![]() It seems that we dropped the ball on this occasion. ![]() Our loyal Honors members are regular and enjoy their experiences. The hotel is know for its excellent hospitality and professionalism. It is indeed disappointing to read about your experience. Don't stay here, move on.ĭear 894bethp, Thank you so much for staying at the Hilton Kansas City. This hotel is the same price as the Hyatt Place and worth less than half of that. At that point I complained about all the issues we overlooked and a staff brought up clean bedding for us. I offered my confirmation email stating free WiFi and was again refused which is confusing because they honored the reservation itself. The final straw was being told by the front desk that they do not honor claims of free WiFi when bookings are made through 3rd party sites. The bedding odor was particularly offensive, smelling of sweat with holes in it. It was equally bad with tall weeds surrounding the pool, cracked concrete and dilapidated furniture. We specifically chose this hotel for the outdoor pool. The housekeeper across the hall did kindly vacuum when asked. Our room floor clearly had not been vacuumed with a toenail clipping laying by the bed upon arrival and a sewer smell hung in the bathroom. If we hadn't prepaid as non-refundable, we would not have stayed here. or one of its affiliates.We decided last minute to stay in Kansas City and booked this hotel via Trip Advisor through. All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice. ![]()
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